SEO Keyword Strategy for SaaS Companies

Congratulations on having built a wonderful SaaS product. Now the problem becomes user acquisition and retention. SEO is one of the greatest channel to acquire users for SaaS, but you need to be strategic with your keyword selection. This short and sweet article shows you how.
Written by: Vincent Nguyen
Updated by: December 30, 2025

Wanting to grow your SaaS with SEO but don’t know what keywords to go with?

Here’s my complete list of keywords you can use to drive traffic and leads for SaaS companies.

Types of keywords for SaaS Companies

The buyer journey, from TOFU to MOFU to BOFU

There are primarily three types of keywords:

  1. BOFU (Bottom-of-the-Funnel): these are keywords that only people who REALLY want to buy your product are searching. For example, a BOFU keyword for Buffer, a social media scheduling tool, would be “best Facebook post scheduling tools”. BOFU keyword is exactly what you should go after if you want to see actual results in terms of revenue.
  2. MOFU (Middle-of-the-Funnel): these are keywords that solve a pain point that users have. A MOFU keyword for Buffer would be “bulk schedule facebook posts”. You can write a step-by-step article guiding users to bulk schedule Facebook posts the traditional way, then seamlessly mention your product as the ultimate tool to do that (the modern way).
  3. TOFU (Top-of-the-Funnel): these are the informational keywords like “What is an API?”. You don’t really want to target these keywords. They are too broad, have low business value, and ultra-competitive, since usually only the big players are ranking for these terms. If you’re new to the industry, I highly recommend not going after these TOFU keywords.

With that said, here’s the list of BOFU and MOFU keywords you can use:

BOFU keywords for SaaS companies

Here’s my advice:

  • Really prioritize BOFU keywords if you’re just starting to invest into SEO. They are the keywords that can truly bring in revenue. Furthermore, they also signal to Google what your software is doing. Ranking for articles about “best workflow automation tools” means Google see you as one of the leading source of information about workflow automation tools. That’s super beneficial when you decide to expand to broader topics later down the road.
  • Invest into high-quality writing. With BOFU keywords, you’re essentially convincing people to buy your product. Be a little bit salesy at this stage if needed.
  • These BOFU keywords are ideal for PPC campaigns too. If you’re considering investing into Google Ads, they’re a good starting point.
Category Keyword Pattern Examples Typical Volume (mo)
Product-Specific
(Direct Intent)
[product] pricing CRM pricing 500–10K
[product] demo marketing automation demo 300–5K
[product] free trial project management free trial 300–8K
[product] reviews accounting software reviews 200–6K
[product] vs [competitor] HubSpot vs Marketo 200–5K
[product] alternatives Jira alternatives 1K–20K
Category +
Buyer Modifiers
best [category] software best CRM software 2K–50K
top [category] tools top BI tools 1K–20K
[category] software for [role] CRM for sales teams 200–3K
[category] software for [industry] ERP for manufacturing 200–5K
[category] platform for [use case] analytics platform for SaaS 100–2K
Comparison /
Shortlist
[category] software comparison CRM software comparison 500–10K
[product] vs [product] pricing Asana vs Monday pricing 100–2K
[category] tools comparison chart HR tools comparison 300–5K
best alternative to [competitor] alternative to Salesforce 500–15K
Trust /
Final Decision
[product] case study marketing automation case study 100–3K
[product] customer stories HR SaaS customer stories 50–1K
[product] ROI calculator CRM ROI calculator 100–2K
[product] security compliance SOC 2 compliant CRM 100–2K

MOFU keywords for SaaS companies

Here’s my advice:

  • You should try to build your MOFU keywords simultaneously with the BOFU keywords. They support each other.
  • Be short and sweet with your tutorial. Don’t push for the product too much at this stage. Rather, just try to be helpful and answer the user’s question to the best of your ability.
Category Keyword Pattern Examples Typical Volume (mo)
Pain Point
(Problem Aware)
how to fix [problem] how to fix low conversion rate 1K–20K
why is [problem] happening why is churn increasing 500–10K
[metric] is too high/low CAC too high, MRR growth slow 300–8K
[process] is inefficient manual reporting is inefficient 200–5K
struggling with [problem] struggling with onboarding users 200–5K
Solution
Exploration
how to [achieve outcome] how to reduce churn 1K–30K
best way to [solve problem] best way to automate reporting 500–10K
tools to help with [problem] tools to help with lead scoring 300–6K
software to improve [metric] software to improve retention 300–5K
platform for managing [process] platform for managing customer data 200–4K
Process /
Workflow Education
[process] best practices CRM implementation best practices 500–10K
how to set up [process] how to set up lead scoring 300–6K
[process] framework product onboarding framework 200–4K
[process] checklist sales handoff checklist 200–5K
Tool-Aware
(Pre-Brand)
[category] tools for [problem] analytics tools for SaaS 500–10K
types of [category] software types of CRM software 300–6K
[category] software features marketing automation features 300–8K

TOFU keywords for SaaS Companies

Here’s my advice:

  • Only move to TOFU keywords after you have exhausted your MOFU and BOFU keywords. In fact, when working with clients who are just starting out, I don’t even recommend TOFU keywords unless it’s a low-competition niche, or it’s a field full of jargons.
  • For “What is” articles, I write a lot of short-form content. I answer the question as succinctly and concisely as possible. Do some internal linking to more in-depth questions if the users want more.
Category Keyword Pattern Examples Typical Volume (mo)
General Education what is [concept] what is customer churn 5K–100K
how does [process] work how does lead scoring work 2K–50K
[concept] explained product analytics explained 1K–20K
examples of [concept] examples of SaaS metrics 1K–15K
Problem Awareness why [problem] happens why churn happens 2K–30K
signs of [problem] signs of poor onboarding 1K–10K
causes of [problem] causes of low conversion rates 2K–25K
common [problem] mistakes common CRM mistakes 1K–15K
Beginner Guides [concept] guide CRM guide 2K–40K
[concept] for beginners product analytics for beginners 1K–20K
introduction to [concept] introduction to RevOps 1K–15K
beginner mistakes in [concept] beginner mistakes in SEO 800–10K
Trends / Industry Learning [industry] trends SaaS marketing trends 1K–25K
future of [industry] future of customer support 1K–20K
[industry] statistics SaaS churn statistics 2K–30K
Definitions /
Terminology
[term] definition LTV definition 3K–50K
[term] meaning MRR meaning 3K–40K
[term] vs [term] LTV vs CAC 2K–30K

How to find keywords for my SaaS company?

There are two ways:

  1. Use your own product knowledge: this is especially true for BOFU keywords. You need to answer the question of : “How do I want my product to be known for?”, then use that answer as the starting point to choose your BOFU keywords.
  2. Use Reddit: Reddit is the goldmine of questions. Just type “site:reddit.com [your query]” into Google and browse around to see what people are asking. Those questions are exactly what you should try to create content for.
  3. Use keyword research tools: Ahrefs and SEMRush are currently the industry leaders. They provide plenty of information about keyword search volume, keyword difficulty, competitor analysis, and so much more.

Partner with an SEO agency for SaaS companies

Now that you’re here, I’d love to take this opportunity to share with you about Perceptric.

Perceptric is an SEO/content marketing agency that’s helping many SaaS companies shine and thrive, just with good SEO and content marketing.

  • Perceptric practices what we preach. The BOFU-first approach to SEO and content marketing is pretty effective to drive signups and revenue for virtually any software niche imaginable, as I share above. If you’re a software company, chances are that methodology works for you.
  • Our writers come from real technical backgrounds, through training, experience, or both, so we can produce content that advanced users actually trust.
  • We take time to understand your product by talking to your team and customers, watching demos, reading docs, and trying the product ourselves.
  • We bring your technical stakeholders into the process just enough to keep them comfortable and confident in the content, without taking too much of their time.
  • You get a team that can scale smoothly, adjust to changes on either side, and keep the work moving without interruptions.
  • You can start quickly because our team is already set up, aligned, and ready to deliver real results within the first month.
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